Archive for the ‘John Foley Jr.’ Category

When is the Best Time to Tweet?

By John Foley, Jr., Chief Executive/Marketing Officer at Grow Socially

Much like any other marketing campaign, Twitter shares one critical ideology—maximum exposure. When you tweet, are as many people seeing it as possible? If we put in the effort to carefully craft influential and noticeable tweets, we certainly would want to make sure they are being sent out at the times of day that will have the most impact.

A blog post on The Social Media Guide says the best time to tweet, as a general rule, is 9:00 a.m. Pacific time. This is because west coast workers are just arriving, east coast workers are on lunch break, and the work day is ending in Europe, specifically London. If you have that much reach, this certainly sounds like an effective time to tweet.

Of course, there are many other theories, studies, and statistics on this topic. For example, this graph posted by Fast Company indicates the best time to be retweeted is at 4:00 p.m. Eastern time. It may be worth taking the time to review tools such as WhenToTweet.com for possible suggestions as to when you personally should be tweeting.

Social media guru and author Guy Kawasaki has also had many things to say on this subject. Here’s one quote: “Try this experiment. Take your most interesting tweets (as measured by how many people retweet them, perhaps) and post them again three times, eight to twelve hours apart. I used to think people would complain about repeating tweets, but I’ve never had a complaint. My theory is that the volume of tweets is so high, and most people check in at about the same time every day, so people don’t notice repeat tweets.”

Mediabistro.com offers another perspective on the subject. “Of course, often this stuff is more art than science, and you could argue that it’s more important having the right people reading your content, inasmuch as influencers and power retweeters, and they might be active at a completely different time.”

If you thoughtfully select who you follow on Twitter, then that may alleviate some of the stress of this notion. If you follow professionals and influential personalities, then someone of value may see your tweet no matter what time of day it is.

Take note of when people reply to your tweets and when you are retweeted, and take these figures into account when you are planning out your tweeting schedule. You may want to save certain tweets for these certain times, depending on how much you want it to be seen. A consistent and steady Twitter stream is always your best bet for reaching the biggest audience, but it might work to your benefit if you know when your audience is most engaged.

5 Ways to Legitimately Increase Your Twitter Followers

By John Foley, Jr., Chief Executive/Marketing Officer at Grow Socially

Twitter can be a mighty tool in your social media arsenal. You can reach a specialized audience with carefully constructed tweets, relevant links, and engaging material. Of course, you can maximize the effect of those efforts by having a solid number of followers.

Here are five quick ways you can legitimately increase your Twitter following:

  1. Follow other people. Unless you’re a celebrity, there may not be hordes of people taking the time to find and follow you on Twitter each day. Thus, you need to engage other people by following them. Find users with a similar industry background who would be interested in the content that you’re sharing.
  2. Retweet. Another way to get attention on Twitter is to put in the time and effort to retweet great content. Retweeting can increase engagement and awareness. Also, it may even flatter the original tweeter! Making someone feel important is normally a good thing.
  3. Be interesting. People see thousands of marketing messages each day. How can you make yours stand out? One way to do this is to provide a variety of content. This applies to the topics you tweet about and the format as well. Don’t be afraid to share some personal items (favorite bands, sports news, etc.) Also, don’t simply post links to articles in every tweet! By sprinkling in photos, videos, and conversations, your Twitter profile will become more attractive to others.
  4. Participate in hashtags. When it comes to Twitter, hashtags can be a great way to group people around a certain event or topic. Find ones that are relevant to your industry and take the time to participate in them.
  5. Fill out your bio. Make sure your biography is filled with pertinent information that your prospects and customers may be searching for. And as things in your industry change, make sure your bio adjusts with them.

Google+: Where Do You Fit In?

By John Foley, Jr., Chief Executive/Marketing Officer at Grow Socially

Google+ has taken the social media world by storm. The search engine mammoth has finally created a social network with some traction, and everyone is taking notice, including Mark Zuckerberg and the Facebook team. At this point, businesses should be sitting up and paying attention. But should you be jumping into the new social venture?

Google+ offers features that can be highly beneficial to businesses. Features that even Facebook can’t match. For example, there is Hangouts. This feature allows for you and ten friends to video chat all at once. This is a simple, hassle-free way to video conference with clients, partners, and more. Video chatting can be more fun than a standard conference call, and it is a way for you to connect with your clients in a more personal way. Really get to know your cross-country customers.

Circles is another feature that can make life easier for your business. Have circles of friends dedicated specifically for the companies that you work with. Send out messages directly to the people you want to have read them. This way, you can keep up a personal, engaging relationship through the social network without the pain of having to sift through long lists of friends.

There is also Huddle. This is a way for you to chat with all the members of a Circle. You can use this for interoffice communication purposes. Keep everyone informed about meetings, time changes, new clients, and more.

These three great features of Google+ can easily be used to help your office’s efforts in communication. Google+ bridges the gap from social media interaction to real-time, practical, personal interaction. From the social network, relationships can improve with clients, prospects, employees, and business partners.

If you decide to jump into Google+, have a plan in place. Aggregate some influential and worthwhile Circles that can immediately give you people to connect with. Just like Twitter and Facebook, have a content strategy for when you are going to push out content and how you are going to engage your audiences.

Give Google+ a try. The more people who join, the better and more effective the features will become. And with a little planning, those features can greatly enhance your business.

Social Media and the News

By John Foley, Jr., Chief Executive/Marketing Officer at Grow Socially

Just 140 characters—140 strikes on the keyboard by thousands of people in a few-hour span was the culmination of one of the biggest news stories of this generation. When Osama bin Laden was killed, Twitter, among other social media sites, became the catalyst for a national frenzy.

“Twitter says bin Laden’s death generated the highest sustained rate of tweets ever,” according to an NPR release. “From 10:45 p.m. on Sunday to 2:20 a.m. on Monday, users pecked out an average of 3,000 tweets per second, according to Twitter. The traffic peaked at 11:00 p.m. on Sunday, minutes before the President’s televised briefing, with 5,106 tweets per second.”

“Twitter users are being credited with breaking the news,” said NPR, “thanks in part to a man in Abbottabad, Pakistan, who tweeted the details of the U.S. raid on bin Laden’s compound as they unfolded near his home (he was prompted by the sound of helicopters and gunfire but hadn’t known the reason for the commotion). Within moments, the man gained 14,000 followers.”

“If anyone isn’t a believer in Twitter as an amazingly powerful news vehicle, last night should convert you,” tweeted Chris Cillizza of the Washington Post’s political website, “The Fix,” the day after bin Laden’s death.

Also consider the recent tragedy in Joplin, Missouri. The tornado-torn town has been a hotbed for social media coverage. There have been videos uploaded to YouTube chronicling the destruction. And Flickr has seen an influx of photos from the natural disaster.

Facebook has also been a critical forum in Missouri. Jen Lee Reeves of KOMU radio wrote on MediaShift about the impact her station’s Facebook page has been having in the tornado’s wake. “My newsroom’s normally local-focused Facebook page quickly became a clearinghouse for updates about how mid-Missouri could help the tornado-ravaged community,” said Reeves. “Fans are using the page now to share news, photos, videos, information on relief efforts, and in general to connect with each other in a time of crisis.”

The tornadoes in Western Massachusetts also were chronicled in social media. Photos and videos were uploaded simultaneously as the area was hit with the unfamiliar and unforgiving weather.

Social media is tremendously successful when used as a reactive tool to breaking news stories. It has also become a consistent political podium, always open for announcements for anyone who feels like they have something to say. For example, Newt Gingrich announced his candidacy for the 2012 Presidential race on Facebook and Twitter, and he also released a web video. Even more recently, Mitt Romney released a YouTube video explaining his intentions to run for President, one week after tweeting a desire to run again.

Social media’s legitimacy is skyrocketing. Internationally relevant political news has been broken by social media, and one can’t help but take notice.

The gravity of these stories is immense. We condense them into a Facebook status or a 140-character tweet. This does not diminish the importance of the events; rather it amplifies it. We have taken our social networks and made them the fastest possible avenue for our news.

Disaster Control: How Social Media Can Help

By John Foley, Jr., Chief Executive/Marketing Officer at Grow Socially

A natural disaster can happen at any time in any place, but even though a disaster may affect a certain area, the business world keeps moving everywhere else. So when your office is suddenly unavailable, how can you quickly reach out to your employees and clients with updates, news alerts, and other critical information they may need to know? Social media can be the first hand of assistance in this particular situation.

Social media is known for its ability to spread information in a fast and effective way to a large amount of people. The second you publish a post or tweet, it becomes visible to hundreds, even thousands, of people instantly. Another convenience of social media is that you can use it from any device with Internet access. You can access it on smartphones, computers, iPads, and more.

Now that you know why social media is a great communication tool to use during an emergency, you may then wonder, “How do I prepare myself to use it for this type of issue?”

The first preparatory step would be to create a private group on your social media accounts, such as Facebook or LinkedIn. You can make these groups private since they do not affect the general public, and you can inform clients and employees that this site is the place to go in order to obtain emergency updates during a disaster. You can share news articles, quick announcements, contact information, and anything else that may be important and reassuring to your audience.

Here are the “must haves” for an emergency company group page on Facebook:

  • Staff directory—all contact information
  • Client directory—all contact information
  • Links to local news of workplace
  • Links to local maps
  • Emergency preparation kit
  • Company calendar
  • Shelter locations
  • Contact information for local police, fire, and other departments

Finally, be sure that all employees are group members.

If your audience uses Twitter, you should create a “company alert” hashtag. Some examples for my company, Grow Socially, could be #GrowSocially911, #GSAlert, or #GSEmergency. You can post the hashtag on your company’s Twitter account in order to tell your audience that tweets with the alert hashtag are updates on your disaster control efforts. Using hashtags in these scenarios is helpful because when people search the hashtag, all of the tweets you create that include that hashtag will appear on their screens.

Using these techniques would also be helpful to your employees because this would inform them to avoid the work area if it is too dangerous. If they are able to work from home, they would be able to take over client needs while the people in charge take care of the actual workplace.

Social media is an excellent communication tool when people have no time to talk to a large group of people individually. Your audience will appreciate knowing the situation your company is in and that you are doing everything you can to resume usual schedules.

If making individual calls to each client and worker is the last thing you want to do when you are trying to keep your business afloat, then social media is the way to go. Posting short, informative messages throughout the day will give your entire audience a consistent, helpful update on what the situation is for your business.

Twitterviews: A New Medium for an Interview

By John Foley, Jr., Chief Marketing Officer at Grow Socially

What is a Twitterview? It is where people have a live interview on Twitter.

So how does it work? The first step to making your Twitterview a successful promotional tool is to create its hashtag. A hashtag is simply the pound symbol (#), followed by the name of the Twitterview. The name cannot have any spaces or punctuation in it. An example of a Twitterview name with its hashtag would be “#FoleyOnSocialMedia.” You would use “#FoleyOnSocialMedia” in order to search for it on Twitter as well. Once the hashtag is created, the best way to promote your Twitterview to your audience is by announcing it in all of your social media outlets (Facebook, Twitter, Web site, etc.).

While the interview is happening, you must always include the designated hashtag for that specific interview in each tweet. This way, every tweet that is exchanged during the Twitterview will show up when your audience searches its hashtag.

I recently participated in a Twitterview with the topic of “QR Codes and Video Tags in Tourism.” By taking part in this hour-long discussion, I was able to interact with tourism marketers from all over the country, including Texas, Florida, Pennsylvania, California, and Montana. These were just the people who were actively participating in the discussion; however, I was probably promoting myself to many others who were just following along.

Throughout the Twitterview, we all discussed where QR codes can appear, where the codes can direct a person to, and why they would be useful and beneficial for the user. I was able to promote myself, QR codes, and QReateandTrack, a QR code service that one of my businesses provides. Using the Twitterview, I was able to promote myself in a variety of ways. The first way was by introducing myself with: “Hi, I’m @JohnFoleyJr from @interlinkONE. #TourismChat.” Here, I attached my Twitter handle, “@JohnFoleyJr,” my business’ Twitter handle, “@interlinkONE,” and the Twitterview hashtag, “#TourismChat.” In that one little tweet, I shared links to my personal Twitter profile and interlinkONE’s Twitter profile.

Further into the discussion, someone asked where he could learn more information about QR codes. I responded to this inquiry by including the person’s Twitter handle in the tweet followed with: “If interested, whitepaper here: #QRCodes ‘Using QR Codes to Reach the Busy, Mobile Consumer:’ http://ilnk.me/5058. #TourismChat.“ Here, I not only acknowledged a participant’s request for more information, but I also shared the link with everyone who was following the Twitterview.

Meanwhile, a representative from interlinkONE joined the Twitterview as well by using QReateandTrack’s Twitter handle, “@QReateandTrack.” While using this, she was able to answer questions and promote QReateandTrack on behalf of interlinkONE. Some of the ways she was able to give great tips, answer questions, and share links were by tweeting:

  • “@QReateandTrack: QReateAndTrack.com. There you can create the QR code and also track it. You can see where and when it was scanned. #TourismChat”
  • “@QReateandTrack: You could go about finding more info by setting up a landing page and asking people for more info. That would work. #TourismChat”
  • “@QReateandTrack: We created this poster: http://ilnk.me/5065. Each time it is scanned, the QR code changes its response. Try it out! #TourismChat”

Remember, Twitter only allows your tweets to contain a maximum of 140 characters, so that is why the tweets have to be very blunt and straightforward.

When the Twitterview was close to conclusion, I gave a few final suggestions and tips by tweeting:

  • “@JohnFoleyJr: Tracking needs to go beyond a scan to a page. Metrics are important. #TourismChat”
  • “@JohnFoleyJr: Don’t think big brother! Think reaching the mobile audience. #TourismChat”

Lastly, I thanked all of the attendees for joining the Twitterview and gave one last promotion of myself and the representatives from interlinkONE: “@JohnFoleyJr: Thanks! Any questions, ask me PLEASE! Or follow @QReateandTrack or @JasonPinto. #TourismChat.”

Twitterviews can be extremely useful when you are trying to market to a new group of people or industry. By participating in these online discussions, you are able to make a lot of connections in a short amount of time, and you can learn a lot as well. Take the time to do some searches on your favorite hashtags, and if you want to conduct your own Twitterview, ask some of your favorite tweeters to join in. Good luck!