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Issue 3: Table of Contents
Features
Winning in the New Omni-Channel World
How do you make sure you're on the right track, following the right trends, and investing in the right new ideas? Here are five ways that the retail industry should approach the coming omni-channel customer.
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The Value of Becoming Actively Involved on LinkedIn
When I used to play basketball, I would make difficult shots all the time. People would sometimes snarl at me saying, "Lucky shot, Lewis. Bet you can’t do that again." I did not find it lucky at all, because I was in the gym for six hours a day practicing that same shot.
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Why Facebook is More Important than Your House
What technology or company could emerge as the next Facebook? I love debating the implications of social media trends and technologies with my students, and this is the question that comes up most often.
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Viewpoints
What Role Should Social Media Play
as Part of the Marketing Mix?
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